About to hire a Moving Company? Perth is the home to the Crusader Removals head office, and covers removals Australia wide. Whether you are thinking of moving Perth to Sydney or Mossman Park to Meekatharra, here are a few key questions you should ask before making your decision.
Here are ten of the most important ones:
1. What is your company’s experience?
When asking about experience, be sure to ask how long the company has been operating, what types of moves they do (e.g. house moves or commercial office moves or both), and where they operate – locally or interstate for example between Perth and Sydney, or even international. Great news is Crusader Removals have been operating for 10 years.
2. What kind of vehicles do you use for long-distance moves?
Some removal companies will use shipping containers loaded on flat tray trucks (which is ideal for interstate relocations), whilst others may use an enclosed truck. Be sure to ask about how your belongings are transported, as some options are more cost effective than others.
3. How do you protect furniture and other belongings during the move?
A good removalist will use plenty of packing blankets. Containers can be better options here as they tend to be water tight, so be sure to ask how items are protected from the weather.
4. What is your policy on moving dates and times?
If you are looking for flexibility on delivery, check if storage is available, or if the removal company can recommend a storage partner. Sometimes, Covid-19 and natural events like flooding can impact moves, so ask how changes are communicated.
5. What are your rates?
Some removal companies will charge per cubic meter and per kilometre or per hour, depending on the type of removal that is being done. This can vary for a local move (for example within your capital city – e.g a Perth move) or interstate moves. It is important when budgeting for your removal that you don’t underestimate the amount of goods you have to move. It can result in a smaller truck turning up, and a larger bill at the end. Be sure to complete your manifest accurately and get an accurate quote.
6. Are there any additional charges?
Additional charges can be incurred for items such as stairs, storage, or items like pianos or pool tables. Be sure to highlight any of these when booking your removalist.
7. What forms of payment do you accept?
Most removalist companies will accept credit card. Be sure to check if there are other options available, and if the payment will be processed before or after the removal and who will do it.
8. What is your cancellation policy?
Ask about the cancellation policy. Like many businesses that schedule staff and labour, deposits can be required to ensure that clients or customers don’t cancel at the last minute.
9. What happens if something goes wrong during the move?
Communication is important, so ask your removalist how they will communicate with you. If they are completing two jobs on the same day, and an earlier client underestimated the amount of goods, they may run late. Life does happen so, it is important to remain calm and ask how any unforeseen circumstances will be handled.
10. Do you offer insurance?
Insurance can be offered to cover your items. You may want to ask your removalist if they provide insurance for goods in transit, and ask if that is included in the quotation. The Crusader Removals team are ready to discuss this with you on the phone.
Asking these questions will help you to choose the right removalist for your needs and give you peace of mind knowing that your move is in good hands.
If you are ready for your move, feel free to contact our Removals Perth team here.